Official Family Crest stands behind the work. If a printed piece arrives damaged or does not match what you ordered, write to us and we will make it right.
Because many items are prepared to order, we review refund requests individually. A photograph of the piece and your order details help us decide quickly.
Send refund questions through the contact page. We will confirm what we received and tell you the next step in plain language.
Official Family Crest is operated by Internet Venture Holdings LLC, 1309 Coffeen Avenue, STE 1200, Sheridan, WY 82801 US.